Our Services

Ashley Clarke’s directors, technical engineers and sales team are very proud to afford our customers with the very best of breed products with an unrivalled wrap around customer service and delivery, all guaranteed by way of our 5 step “assurance” plan

Assurance, our 5 step service plan

All our services are guaranteed by our 5 step service plan, to ensure you receive the best service and aftercare

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Managed Connectivity

Supplied by Ashley Clarke, a managed connection affords a richer experience

  • Traffic shaping included

    Traffic shaping /QoS/CoS configurations are included to ensure that separate portions of bandwidth are segregated and thus dedicated to different traffic types moving over the network

  • Full hardware maintenance

    Inclusive of full hardware maintenance 24 x 7 x 365 options are available

  • Best of breed router(s)

    Supplied with inclusive best of breed router(s) and optional dedicated perimeter security device

  • Circuit and associated device is included

    Circuit and associated device is included to ensure that our service desk is the very first to know should any problems occur

  • IP addressing included

    IP addressing and other configurations are included to your specifications from day one as part of our comprehensive project management

  • Inclusive ongoing changes

    Any required ongoing changes are also inclusive

Optional Extras

  • Ashley Clarke recommended, particularly for business critical sites where two circuits, usually different technologies are delivered to a single site to add full resilience 

    • A good example would be a Fibre Ethernet primary and a EFM secondary, both of which are good business grade products
    • Terminating in different parts of the exchange or PoP and route differently through the network to add further resilience to the solution if either one fails
    • Usually each connection terminates on to its own separate router and a config is then applied so that both circuits can “see” each other at a network level
    • Auto-failover is then configured so that if one router or circuit fails the other one will take over and bear the load. The other is swiftly fixed under our SLA guidance
    • Can be supplied as a single site managed internet connection or as a site tail circuit in to an MPLS managed WAN

No cloud communications company will afford you better service

We deliver cloud services, hosted desktops and intelligent speech via our private cloud platform to many industries including: law firms, estate agents, recruitment, engineering, healthcare, accountants, logistics, call centres, sport clubs and retail.

Contact us or call us on 0333 358 2222
  • IBM.
  • Eclipse Legal